Outsourcing With PerformanceGuard
Whether you are considering outsourcing or already running it, PerformanceGuard is the right tool for keeping an eye on the delivery.
- Document your supplier’s performance with objective measurements
- Compare performance before and after a migration
- Follow up continuously on the agreed requirements
Why Companies Choose Outsourcing
More and more Danish companies expect to increase their use of outsourcing in the coming years.
Focus on the Core Business
They wish to focus on their core business rather than on running IT operations.
Reduced Costs
They choose outsourcing to reduce operating costs and free up resources.
Flexible, Scalable Service
They are looking for flexible, scalable services that can follow the needs of the business.
Keep an Eye on the Delivery
Measure What the Supplier Delivers
You receive objective measurements of the speed with which your external suppliers deliver.
Before-and-After Measurements
“Before and after” measurements give you a good idea of whether the supplier’s performance is acceptable.
Ongoing Follow-Up
You can monitor on an ongoing basis whether any requested improvements are actually delivered as agreed.
Experience With Internal and External Operations
CapaSystems has experience with measurements of both internal operations and operation by external suppliers.
Experienced Consultants
CapaSystems’ experienced consultants can help you assess whether systems currently outsourced live up to acceptable requirements.
What Our Customers Say
PerformanceGuard is a vital tool in our work with outsourcing suppliers. As a customer, we are capable of showing objective measurements of the speed of the provided service, which makes PerformanceGuard a decisive factor in situations where the supplier does not quite meet the agreed requirements.
PerformanceGuard is an ideal tool for “before and after” measurements. That is why we have used it especially to guarantee that systems outsourced for operation by an outside supplier do not perform less well than before.
Frequently Asked Questions
How does PerformanceGuard help with outsourcing?
PerformanceGuard gives you objective measurements of your supplier’s performance, so you can document whether the agreed requirements are being met.
Can I compare internal and external operations?
Yes. Measurements are taken at the end user, so you can compare internal and external operations directly.
What are before-and-after measurements?
You measure performance before and after a system migration, so you can document whether the delivery degrades when moving to an outsourcing supplier.
Can PerformanceGuard be used for ongoing SLA follow-up?
Yes. You can follow up continuously on the agreed requirements throughout the collaboration with the supplier.
Get a Grip on Your Outsourcing Delivery
Get a non-binding quote and see how PerformanceGuard documents your supplier’s performance.